Tap Sign in with Google on the login screen. We use Google sign-in only — no separate password to create or remember.

• After signing in you'll be taken to your Profile page.
• Enter your first name, last name, and phone number to activate your account.
• Your name is used to create your game usernames — it cannot be changed later, so enter it exactly as you want it.

Go to Deposit. Choose your preferred cryptocurrency, enter the Sweeps Coins amount you want to add, and a payment invoice will be created for you.

• Accepted coins: Bitcoin (BTC), Litecoin (LTC), USDC, and more.
• Send the exact amount shown to the payment address or scan the QR code.
• Your portal wallet balance is credited automatically once the payment is confirmed on-chain — usually within a few minutes.
• A confirmation toast will appear on screen and your balance will update live.

Each platform tile on your dashboard has a Play button. Tap it to open the game in your browser, or use the Download link to install the app on your phone for the best experience.

• Your game username and password for every platform are displayed right on each platform tile on your Dashboard — no need to ask.
• If you'd like to change your game password, just tap Reset Password on the platform tile and it's updated instantly.

Won big? Tap any platform tile, then tap Redeem. Your in-game balance is swept back to your Fire Sweeps wallet as Sweeps Coins automatically.

• Redemption is processed by our automation system — it usually completes within a minute.
• Once redeemed, the Sweeps Coins are available in your portal wallet balance.

Go to Withdraw when you're ready to cash out. Enter the amount and your crypto wallet address, then submit your request.

• Minimum withdrawal is $40.
• The withdrawal progress bar shows how close you are to the minimum if you're not there yet.
• Withdrawals are reviewed and processed by our team — you'll see the status update in History.

Withdrawal limits by account tier:

Fire Sweeps offers three types of bonuses to reward active players:

• Welcome Bonus (flat 50% match, no cap) — automatically credited when you make your first deposit of $10 or more. Your welcome bonus is added directly to your portal balance.
• Monthly Loyalty Bonus — at the end of each month, players who have loaded credits are eligible for a loyalty bonus based on their tier:

  Tier	Monthly Load Min	Bonus
  Bronze	$20	$2
  Silver	$50	$5
  Gold	$100	$10
  Platinum	$200	$20

• Lucky Come-Back Bonus ($5) — if you haven't logged in for 14+ days but have a history of deposits, our team may award you a come-back bonus to get you back in action. Limit once per 30 days.

Bonuses appear in your History → Transactions tab as a 🎁 bonus entry and are credited instantly to your portal balance.

Tap History to see a full log of every deposit, platform load, redemption, and withdrawal — with timestamps and status badges so you always know where your money is.

Share your personal referral link with friends. When someone signs up and makes their first deposit using your link, you earn Fire Rewards.

• Go to Referral and tap Copy Link to get your unique invite URL.
• Share it anywhere — text, social media, or group chats.
• Fire Rewards are credited directly to your portal wallet on the 1st of every month — no claiming needed.
• Track how many friends you've invited and your total earnings right on the Referral page.

Need help? Tap the Support tab (chat icon) at the bottom of the screen. Our team is available 24 hours a day, 7 days a week and in almost all cases responds within minutes.

• Use the quick-topic buttons for common issues: deposit problems, withdrawal help, game account access, bonus questions, and more.
• You can also attach screenshots to help us diagnose your issue faster.