Tap Sign in with Google on the login screen. We use Google sign-in only — no separate password to create or remember.

• After signing in you'll be taken to your Profile page.
• Enter your first name, last name, and phone number to activate your account.
• Your name is used to create your game usernames — it cannot be changed later, so enter it exactly as you want it.

Go to Deposit. Choose how you want to pay — Cash App, Apple Pay, or Google Pay (together they accept all major credit & debit cards), or crypto (Bitcoin/Lightning, LTC, USDC). Pick your amount and complete checkout.

• Fastest: Cash App, Apple Pay, or Google Pay — the checkout page opens instantly and your balance credits within seconds of payment.
• Crypto also accepted: Bitcoin (BTC), Litecoin (LTC), USDC, and more — send the exact amount shown to the payment address or scan the QR code.
• Your portal wallet balance is credited automatically once the payment is confirmed — usually within a few minutes (instantly for card-style methods).
• A confirmation toast will appear on screen and your balance will update live.

Once your wallet has funds, go to Home to see your platform tiles. Each tile shows a game platform and your current in-game balance.

• Tap any platform tile, then tap Load Credits.
• Enter the Sweeps Coins amount you want to move from your portal wallet into that game.
• The load is processed automatically — your in-game account is topped up within seconds to a couple of minutes.
• A progress bar tracks the job in real time. You can navigate away — results update automatically when you return.
• If a load fails, a Retry button appears — tap it and the system will try again.

Your account on each platform is created automatically on your very first load — you don't need to register on each game site separately.

Each platform tile on your dashboard has a Play button. Tap it to open the game in your browser, or use the Download link to install the app on your phone for the best experience.

• Your game username and password for every platform are displayed right on each platform tile on your Dashboard — no need to ask.
• If you'd like to change your game password, just tap Reset Password on the platform tile and it's updated instantly.

Won big? Tap any platform tile, then tap Redeem. Your in-game balance is swept back to your Fire Sweeps wallet as Sweeps Coins automatically.

• Redemption is processed by our automation system — it usually completes within a minute.
• Once redeemed, the Sweeps Coins are available in your portal wallet balance.

Go to Withdraw when you're ready to cash out. Enter the amount and your payout details — a crypto wallet address, Chime $tag, or PayPal email — then submit your request.

• Minimum withdrawal is $40.
• The withdrawal progress bar shows how close you are to the minimum if you're not there yet.
• You must complete a 4× play-through (win back 4× your deposited + bonus balance from the games) before withdrawing. Once cleared, your balance unlocks and stays unlocked. The progress bar shows how close you are.
• A 10% processing fee applies to each payout — offset by the 10% reload bonus on every deposit after your first. You'll see the net amount you'll receive before confirming.
• Withdrawals are reviewed and processed by our team — you'll see the status update in History.

Withdrawal limits by account tier:

Fire Sweeps offers three types of bonuses to reward active players:

• Welcome Bonus (flat 50% match, no cap) — automatically credited when you make your first deposit of $10 or more and you're cleared as a genuine player. Your welcome bonus is added directly to your portal balance.
• Reload Bonus (10% on every deposit) — every deposit after your first automatically earns a 10% reload bonus, added directly to your balance. This offsets the 10% withdrawal processing fee so the net cost is roughly neutral for break-even play.
• Monthly Loyalty Bonus — at the end of each month, players who have loaded credits are eligible for a loyalty bonus based on their tier:

  Tier	Monthly Load Min	Bonus
  Bronze	$20	$2
  Silver	$50	$5
  Gold	$100	$10
  Platinum	$200	$20

• Lucky Come-Back Bonus ($5) — if you haven't logged in for 14+ days but have a history of deposits, our team may award you a come-back bonus to get you back in action. Limit once per 30 days.

Bonuses appear in your History → Transactions tab as a 🎁 bonus entry and are credited instantly to your portal balance.

Tap History to see a full log of every deposit, platform load, redemption, and withdrawal — with timestamps and status badges so you always know where your money is.

Share your personal referral link with friends. When someone signs up and makes their first deposit using your link, you earn Fire Rewards.

• Go to Referral and tap Copy Link to get your unique invite URL.
• Share it anywhere — text, social media, or group chats.
• Fire Rewards are credited directly to your portal wallet on the 1st of every month — no claiming needed.
• Track how many friends you've invited and your total earnings right on the Referral page.

Need help? Tap the Support tab (chat icon) at the bottom of the screen. Our team is available 24 hours a day, 7 days a week and in almost all cases responds within minutes.

• Use the quick-topic buttons for common issues: deposit problems, withdrawal help, game account access, bonus questions, and more.
• You can also attach screenshots to help us diagnose your issue faster.

Full details on welcome bonuses, monthly loyalty rewards, lucky come-back bonuses, withdrawal limits, and all the rules — in plain language.